Full CV

128 Connington Crescent

 E4 6LA

MOBILE PHONE 07703727526

E-mail monika@monikazawadzka.com

Mrs Monika Zawadzka MCIL
Member of the Chartered Institute of Linguists



Nationality – Polish

Age – 32

Marital status - married



Sept 2007 – 2008            University of Westminster           London, UK

MA in Bilingual Translation  (English to Polish)

Modules passed:

Translation: English-Polish Main Language Institutional

Translation: English-Polish Main Language Technical

Translation: Polish-English Main Language Institutional

Translation: Polish-English Main Language Technical

Editing Skills – English-Polish

Subtitling. An Introduction.

2002 - 2006                    The Open University                   London, UK

BA (Honours) in European Studies

1991 - 1996       Tourism and Hospitality College              Legnica, Poland

Diploma in Tourism and Hospitality


Work experience


August 2008 – Present           Lingo24                             London, UK



July 2008 – Present                LLE - Language Services   Washington, US

Telephone Interpreter

▪ Telephone interpreting for various private, commercial and government organisations (i.e. taxes, tax credits, benefits, GP and hospital)


July 2008 – Present                Language Line              London, UK

Freelance Interpreter and Translator

▪ Face-to-face interpreting (social and health services)


Dec 2007 – Present                Language Direct              London, UK

Freelance Interpreter and Translator

▪ Face-to-face interpreting (social and health services)

▪ Telephone interpreting


Dec 2005 – Sept 2007               Ryanair Ltd                   Stansted Airport, UK

Cabin Crew

  • attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. 
  • carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy,
  • ensuring that information in the seat pockets is up to date and that all meals and stock are on board;
  • welcoming passengers on board and directing them to their  seats; 
  • informing passengers of the aircraft safety procedures and
  • ensuring that all hand luggage is securely stored away;
  • checking all passenger seat belts and galleys are secure prior to take-off;
  • making announcements on behalf of the pilot and answering passenger questions during the flight;
  • serving meals and refreshments to passengers;
  • selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
  • reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
  • giving first aid to passengers where necessary;
  • ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers;
  • completing paperwork, including writing a flight report. 


May 2005 – October 2005       Cruise Control                     Romford, UK

Travel consultant – Operations – Accounts

Responding to email and telephone queries regarding the products with the emphasis of converting the queries in to bookings and maximizing all sales opportunities

Working as a part of operations team, processing bookings and liasing with Cruise Operators

Dealing with deposits and balances payments



2004- April-September           Facts International Ltd          London, UK


Carrying out surveys


2003-2004          Moja nauka - Warsaw                                London, UK

Cooperator and supervisor

Supervising the English language section

Correcting and marking essays

Admitting essays for editing 

On-line consultancy


1999 – 2005             ASK Restaurants                                London, UK

Service supervisor/Waitress


1996 – 1999            Au-pair                                               St Tropez, France

▪Au-pair/Baby- sitter



LLE(r)-Language Services
1627 K Street NW, Suite 610
Washington, DC 20006
Tel: 888.464.8553 x221
UK: 0808.324.8287
Fax: 202.785.5584

Email: mbell@lle-inc.com


Language Line Services,

25th Floor,

40 Bank Street,

Canary Wharf,


E14 5NR

Tel: 0800 783 2443


Language Direct

90 Matlock Road


E10 6DJ

Tel: 020 8539 5142

Fax: 020 8539 9588

Email: languagedirect3@btinternet.com




English fluent (Cambridge Proficiency Certificate)

French good (level 2 – The Open University)

Russian- basic

Polish mother tongue



Ability to work as a team member, but also on own initiative.

Excellent communication skills.

Confident user of computer (Microsoft Office Tools) and Internet.

Good knowledge of Wordfast.




Languages and travelling. Swimming and snowboarding.