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August 2008 – Present Lingo24 London, UK
Translator/Proofreader
July 2008 – Present LLE - Language Services Washington, US
Telephone Interpreter
▪ Telephone interpreting for various private, commercial and government organisations (i.e. taxes, tax credits, benefits, GP and hospital)
July 2008 – Present Language Line London, UK
Freelance Interpreter and Translator
▪ Face-to-face interpreting (social and health services)
Dec 2007 – Present Language Direct London, UK
Freelance Interpreter and Translator
▪ Face-to-face interpreting (social and health services)
▪ Telephone interpreting
Dec 2005 – Sept 2007 Ryanair Ltd Stansted Airport, UK
Cabin Crew
- attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight.
- carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy,
- ensuring that information in the seat pockets is up to date and that all meals and stock are on board;
- welcoming passengers on board and directing them to their seats;
- informing passengers of the aircraft safety procedures and
- ensuring that all hand luggage is securely stored away;
- checking all passenger seat belts and galleys are secure prior to take-off;
- making announcements on behalf of the pilot and answering passenger questions during the flight;
- serving meals and refreshments to passengers;
- selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
- reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
- giving first aid to passengers where necessary;
- ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers;
- completing paperwork, including writing a flight report.
May 2005 – October 2005 Cruise Control Romford, UK
Travel consultant – Operations – Accounts
▪Responding to email and telephone queries regarding the products with the emphasis of converting the queries in to bookings and maximizing all sales opportunities
▪Working as a part of operations team, processing bookings and liasing with Cruise Operators
▪Dealing with deposits and balances payments
2004- April-September Facts International Ltd London, UK
Interviewer
▪Carrying out surveys
2003-2004 Moja nauka - Warsaw London, UK
Cooperator and supervisor
▪Supervising the English language section
▪Correcting and marking essays
▪Admitting essays for editing
▪On-line consultancy
1999 – 2005 ASK Restaurants London, UK
▪Service supervisor/Waitress
1996 – 1999 Au-pair St Tropez, France
▪Au-pair/Baby- sitter |